Ticket renewal system
At the Vitalis Centre, your monthly passes are valid for up to 40 days. This means that if you are absent for 2 weeks, you can still use up all your visits for that “month”.
Extending tickets or freezing is (no longer) possible in our system, except if we are at fault – when there have been no training sessions.
However, as we understand that sometimes commitments or illnesses take longer, we offer you other options.
- If you fall ill or are injured, please bring us a copy of your sickness certificate and we will extend your ticket for the period indicated.
- For other absences, no worries. We’ll carry over the visits from your previous card to the next month when you buy a new card (for a minimum of 4 visits). This way, you won’t lose the visits you’ve already paid for, and you’ll be able to use up whatever you have left.
If you have any further questions, please do not hesitate to contact our receptionists.
